Myworkout GO uses GPS to measure your activity outdoors 🌳 Unfortunately, there are many things that can affect your phone's accuracy when it comes to GPS.
There are many things that can affect your phone's accuracy when it comes to GPS. It can be the model and its operating system, your telecom operator, weather conditions and where you actually are when you are going to carry out the activity. Tall buildings and trees will also be able to block or hinder the quality of the GPS signals. Also, some phone covers can block the GPS reception on your device.In order for you to get as accurate a measurement of your activity as possible, we would recommend that you carry out these simple steps before you start training with us:
- Update your app and always make sure you have the latest version available.
- Make sure GPS is turned on on your phone. You will find this under settings and Myworkout GO.
- Let the time and date be set automatically. You can also find this under settings.
- Everyone benefits from a time-out, including your phone. Give it a restart every now and then, so that it can keep up with you.
Android phones 📱
If you have a Huawei phone:
Make sure Myworkout Go is one of your protected applications. This is so that your phone understands that you would like to decide for yourself when your activity is over and when the app should be switched off.
If you have a Samsung or HTC phone:
Make sure the power saving feature is turned off for Myworkout GO
Problems with the GPS signal can lead to these questions 👇
Q: “My boyfriend and I have been running together, but our phones say we haven't run as far. Why?"
A: This is because different phones have different solutions for GPS. Some phones are better at picking up the signals from the satellites and can therefore provide more accurate locations. There is always a possibility that the phone picks up the wrong signal and gives the wrong location. We are familiar with this and to minimize the possibility of measurement errors, we filter all location points and remove as many errors as possible. In this way, distance measurement with GPS should only be able to vary within 0-2% between different phones, as long as both have good GPS signals.
Q:“When I use Myworkout Go my phone runs out of battery so quickly. What can I do about it?"
A: Battery capacity varies greatly from phone to phone. It is affected by the phone's brand, age and what you use it for. If you have many apps running at the same time, your phone will run out of power faster. What we know helps for all phones is to turn off what you're not using. Close other apps you don't need while using Myworkout GO.
Q: “Myworkout GO only tracks the first few minutes/miles of the workout, while this other workout app I used simultaneously recorded the entire session, why?”
A: Make sure Myworkout Go is one of your protected applications. This is so that your phone understands that you would like to decide for yourself when your activity is over and when the app should be switched off. Also make sure the power saving feature is turned off for Myworkout GO.